Support
Support

Support

We at Media Excel are committed to providing excellent support and advanced services to our clients.
For technical support regarding Media Excel products and services please contact
support@mediaexcel.com

Media Excel offers our clients advanced technical support packages:

· Technical Support over phone or email (inclusive of troubleshooting & bug fix).

· Custom solution engineering support.
· Critical technical support, inclusive of visit to customer's location.  

·​​​​​​​ Jira support portal for 24/7 service - Go to Support portal

HEADQUARTERS (USA)   View map

8834 N. Capital of Texas Hwy. Suite 230
Austin, TX 78759 U.S.A.


· Phone : +1.512.502.0034

· Fax : +1.512.502.0119
· ​​​​​​​Business hours : 08:00~17:00 (GMT-5)

APAC OFFICE (KOREA)   View map

Media Excel Korea Co., Ltd.
6, Dogok-ro 8-gil Jiho Bldg, 5th Fl.
Gangnam-gu, Seoul 06259 Republic of Korea


· Phone : +82.2.598.2154
· Fax : +82.2.598.2157
· ​​​​​​​Business hours : 09:00~18:00 (GMT+9)​​​​​​​

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